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Everything you need to know before booking your West African adventure with Visitafrique.
Frequently Asked Questions
Here are the most common questions travellers ask us before booking their trip.
We specialize in guided tours across Benin Republic, Togo, and Ghana — the heart of West Africa. Our packages range from single-country explorations to multi-country adventures covering all three nations in one seamless trip.
Booking is simple! You can fill out our inquiry form on the Contact Us page, send us a WhatsApp message, or call us directly. Once we understand your travel dates, group size, and interests, we'll send you a customized itinerary and quote. A deposit secures your booking, with the balance due 2 weeks before departure.
We accept bank transfers, mobile money (MTN, Orange, Wave), and major credit/debit cards. For Nigerian clients, we also accept Naira bank transfers. All payments are secured and confirmed with a receipt within 24 hours.
Absolutely! We provide full visa assistance for all three countries. This includes guidance on required documents, application form reviews, invitation letters where needed, and follow-up support. ECOWAS citizens can travel visa-free between Benin, Togo, and Ghana — but we still help with entry requirements and health documentation.
Your safety is our top priority. We use vetted, licensed drivers and modern, insured vehicles. Our guides know every route and maintain relationships with local authorities and health facilities. We provide 24/7 emergency support, travel insurance recommendations, and real-time updates on any regional developments. Thousands of travellers have explored West Africa safely with us — and you will too.
We understand plans change. Cancellations 30+ days before departure receive a full refund minus a small processing fee. 15–29 days before = 70% refund. 7–14 days before = 50% refund. Cancellations within 7 days are non-refundable but can be rescheduled within 6 months at no extra cost. We always recommend travel insurance for added protection.
Of course! Whether you're vegetarian, vegan, halal, or have food allergies, we communicate your needs to every hotel and restaurant in advance. Travellers with mobility needs are also fully accommodated — just let us know when booking so we can select appropriate hotels and plan accessible routes.
All packages include professional guide services, accommodation, daily breakfast, inter-city transport, and entrance fees to listed attractions. Our Gold and Luxury packages add daily breakfast, premium hotels, airport transfers, and exclusive experiences. International flights, personal expenses, and travel insurance are not included but we can arrange them on request.
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Our team is happy to help with any other questions you have.